Welcome to Community Contacts, Inc. (CCI)
We are a non-profit, service organization serving Kane and Dekalb counties in Illinois.
Designed to assist eligible households pay for winter assistance on utility bills.
Illinois Home Weatherization Assistance Program (IHWAP)
Designed to help eligible households conserve energy and save money while increasing the comfort of their homes.
The purpose of the housing rehabilitation program is to help homeowners rehabilitate their homes, bringing them into compliance with local housing standards.

Welcome to Community Contacts, Inc. (CCI)

We are dedicated to helping low and moderate income families attain and maintain safe and affordable housing.

CCI seeks to provide utility bill assistance, weatherization and housing rehabilitation for eligible households. We do this through a variety of programs that focus on energy conservation and the affordability of local housing stock.

Our mission is to make affordable housing a reality for local, elderly, economically disadvantaged and disabled individuals and families.

Are you visiting our website to submit an online LIHEAP application?

Community Contacts Inc. Main Programs

Low Income Home Energy Assistance Program (LIHEAP)

Illinois Home Weatherization Assistance Program (IHWAP)

Housing Rehabilitation Program

What our clients are saying about CCI

  • I wanted to thank you again for your concern and efforts to help my family and me during a very rough time. I truly appreciate your help today in an effort to stop a power shutdown on my home.

    Tom K.
  • We would like to thank you for assisting us with updating our home. We are very thankful for the work that was put towards improving our home. Your work is greatly appreciated. Community Contacts, Inc. is a very good program.

    Donald Y. South Elgin
  • WOW, So PLEASED! With all their knowledge of their professional field they did an outstanding job making sure all details for the HOME Rehabilitation Program all come together. They made the project run smoothly, checked every detail with the contractors, etc. on what had to be done step by step. “Everything was so coordinated” CCI’s Housing Staff did a fantastic Job.

    Ms. Delores C Elgin
  • This is a note to especially thank you for allowing me again to participate and help qualify for Energy Assistance these past years. LIHEAP is a most wonderful program for local Fox Valley and Kane County and us senior citizens. Thank you again for the staff and has been most kind.

    Deborah S.
  • Thank you so much for all your help, speedy results, and kind attention. This experience, which could have unpleasant, was surprisingly the opposite because of your efforts.

    Ann B.
  • I would like to thank you both for helping me transform my house into the beautiful home that it is now. My family members and friends are so amazed at the transformation that they say it looks like a “new home.” I also have the peace of mind that I won’t have to do any major repairs for a long time. I know it’s just your “job” but you do it well!

    Linda R Carpentersville, IL
  • Your Housing Staff are tremendous assets to your program. They made the entire process easy to understand and were always there to answer questions or address concerns. This program is a Godsend for elderly people on fixed incomes, who would not otherwise be able to make home improvements. Thank You!

    Irene C Kirkland, IL
  • Just a few words to let you know how much I appreciate your program, I was very pleased with the work that was done and the way the program was administered. Thanks again.

    Joanne D & Family
  • I want to thank everyone involved with me getting a new furnace. You all will never know what this means to me. I had no idea what I was going to do and can’t thank you all enough. I have lost so much but this has been a blessing. May you all be blessed. Thank you again.

    Molly G. Aurora

Let’s talk…

With locations throughout Kane and Dekalb county, Community Contacts serves thousands of households a year.

Elgin – Main Administrative Offices

100 S Hawthorne St
Elgin, IL 60123-5874
(847) 697-8800

Dekalb Office

151 West Lincoln Highway, Suite E
Dekalb, IL 60115-3372
LIHEAP: (847) 697-4400
Weatherization & Housing:
(847) 697-8800

Aurora LIHEAP Office

1700 N. Farnsworth Ave.
Suite 13
Aurora, Illinois 60505