Low Income Home Energy Assistance Program


The Low Income Home Energy Assistance Program (LIHEAP) provides utility assistance to eligible households.

There are four components to the LIHEAP program.


Eligible households must have a total income at or below the following 30 day gross income or annual income dependent on size of the household.

Assistance is available for natural gas, propane, heating oil and electricity. A past due bill or disconnection notice is not required to be eligible. If heat and electricity are included in the rent, the household may still be eligible for some assistance. We encourage clients to make energy-saving improvements to their home to help make utility payments even lower. 

Community Contacts, Inc operates the LIHEAP program (Español) throughout Kane and Dekalb counties. Funding is provided by the US Department of Health and Human Services and by the State of Illinois Supplemental Low Income Energy Assistance Fund. The program is administered throughout the state by the Illinois Department of Commerce and Economic Opportunity.

Family Size 200% 30 Day Gross Income 200% Annual Income
1 $2,147 $25,760
2 $2,903 $34,840
3 $3,660 $43,920
4 $4,417 $53,000
5 $5,173 $62,080
6 $5,930 $71,160
7 $6,590 $79,081
8 $6,737 $80,838

How to apply

First, please complete the LIHEAP Interest Form (link). Then, schedule an in-person interview to complete the final application. There are outreach sites in Aurora, Elgin, and Dekalb.

Or, call Community Contacts at 847-697-4400 between 9am – 12pm and 1pm – 3pm Monday through Friday to schedule an appointment. When you call, make sure you have the following information ready:

  • Social Security cards, ITINs, or other immigration documents for everyone in the house.
  • A current heating and electric bill.
  • Proof of all income received in the household, 30 days before your appointment.